Ever find yourself frustrated when your important calls go unanswered or worse, get flagged as spam? Nowadays, this has become a common nuisance that troubles business owners all across the board.
But fear not! We’ve got just the solution for you: Verified Caller ID and Shaken/Stir.
These two game-changing features are here to ensure that your calls not only get through but also get the attention they deserve. Let’s jump right in!
Verified Caller ID
Verified Caller ID empowers businesses to utilize their existing phone numbers as the caller ID for outbound calls.
This ensures that recipients see a recognizable number and name, such as “Bob’s Towing,” significantly increasing the likelihood of answered calls.
How to Use It
- Access the Flow: Agency and location users can initiate the verification process via a designated flow within the system.
- Add Caller ID: Navigate to the caller ID settings and input the desired business number you wish to use.
- Verification Call: Lead Connector will place a call to the specified business number. Upon answering, a verification code must be entered.
- Confirmation: Once the code is successfully verified, the number is authenticated for outbound calls.
Shaken/Stir
Shake/Stir is a proactive measure designed to combat spam labeling and ensure the authenticity of outbound calls. It works to confirm that the number being used is genuine and not associated with any fraudulent activities.
How to Use It
- Register for Shake/Stir: Head to the Trust Center within the location settings to initiate the registration process.
- Enable Trusted Calling: Follow the provided instructions to activate trusted calling, safeguarding your outbound calls from being inaccurately marked as spam.
- Verification: Similar to the Verified Caller ID process, this step verifies your business number to mitigate the risk of scam labeling.
Key Benefits
Increased Answer Rates: By leveraging a verified business number, recipients are more inclined to recognize and respond to calls, enhancing overall communication effectiveness.
Spam Prevention: Shaken/Stir serves as a proactive defense mechanism, ensuring that your legitimate calls are not unjustly flagged as spam, thus preserving your business’s reputation.
Seize Control of Your Calls with HighLevel
With HighLevel’s Verified Caller ID and Shaken/Stir features, you’re able to gain the trust and confidence of your recipients while ensuring your calls stand out from the noise.
And here’s the best part: You can experience the power of HighLevel firsthand with our 14-day free trial. No strings attached. Just click here to get started!
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