In this Spotlight Session, we talk with Taylor McMaster, founder of DOT & Company. Their comprehensive client account management (CAM) services help digital marketing agencies keep their clients happy and help agency owners stay focused on what they do best!
We discuss things like:
💥 What to look for in an account manager
💥 How to determine communication frequency
💥 Tips to improve account management
💥 What is the “Daily Pulse” and why it is so crucial for client satisfaction