Out of the 4.95 billion active social media users worldwide, nearly 60% are on Facebook. This is a pretty eye-opening stat that reveals what you probably already knew: everybody is on Facebook!
That’s why, up next, we’ll go over how you can get more and better Facebook reviews while also highlighting why they’re so important!
Importance of Facebook Reviews
While the reach and influence of Facebook are clearly undeniable, you might not think of it as a platform users go to see business reviews like people usually do on Google Business Profiles through Google’s SERPs.
But you might be wrong! In fact, about 25% of active users go to social media when they’re looking for opinions on a business. This might seem small compared to Google’s numbers, but it’s definitely there, and it can hinder your online reputation.
So… what can you do?
Leveraging HighLevel for Facebook Reviews
Enter HighLevel – your reputation ally for getting more and better Facebook reviews!
HighLevel is a versatile marketing platform designed to streamline and automate several aspects of your marketing efforts, such as review generation.
Let’s take a look at how this goes down.
Requesting reviews
By setting up custom triggers in your automation sequences, you can automate the process of requesting reviews from your customers.
Think about it: a client completes a purchase and… bang! They automatically receive a review request directly in their email or even as an SMS message.
As a bonus tip: try to incentivize people to complete these review requests by offering discounts or freebies. This not only encourages more people to leave reviews but also helps strengthen customer loyalty.
Get Started with 14-Day FREE TrialBeing on top of your reviews
According to BrightLocal, 88% of consumers are likely to use a business if they can see them responding to reviews.
This means it’s absolutely necessary to be on top of your reviews, whether positive or negative.
The good news is that, after integrating HighLevel with your Facebook Business Account, your reviews are automatically pulled to the conversations tab where you can respond to your clients and strengthen your relationships!
With the comprehensive review monitoring and management tools available, you can easily track new reviews, respond to feedback, and address any issues promptly.
Interested in using HighLevel’s features to get more Facebook reviews and improve your online reputation? Take advantage of our free 14-day trial by clicking the button below!
Get Started with 14-Day FREE Trial
