Boost Engagement with HighLevel’s New WhatsApp Interactive Templates

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If you want to send a plain text message in WhatsApp, that’s fine. Because there’s absolutely nothing wrong with fine. In fact, most messages are fine. 

But you’re not like most business owners because you know your prospects and customers deserve something special. 

So imagine sending an interactive message that captivates them and encourages engagement. How cool would that be? Well, you don’t have to imagine anymore. 

HighLevel has launched Interactive Templates for WhatsApp. 

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What Are WhatsApp Interactive Templates?

This versatile new WhatsApp feature includes interactive call-to-action (CTA) buttons designed to create more interactive, engaging, and visually appealing messages, delivering a seamless experience for your users.

Templates, buttons, and formatting options include:

1. Quick Replies

    Respond swiftly to user inquiries with predefined options, significantly enhancing the conversation flow and user engagement. No more typing out lengthy responses—customers can now interact with your business effortlessly, making communication more efficient and enjoyable.

    2. Visit Website

    Direct users to your website with a single click. This feature not only increases traffic but also improves conversion rates by providing a smooth transition from conversation to action. Showcase a new product, share a blog post, or direct users to a landing page

    3. Personalized Website Links

    Create a personalized experience by using customized links for each customer, offering a unique and tailored experience that boosts engagement. By adding a variable to the end of a URL, you can direct users to personalized content or their specific account information, making your communications more relevant and impactful.

    4. Call Phone Number

    Enable users to call a specified phone number directly from the message, providing a quick and easy way for customers to reach out to your business. This ensures your customers can easily connect with you for immediate customer support, sales inquiries, or any other relevant needs.

    5. Copy Offer Code

    Drive sales and reward loyal customers with promotional codes or offers embedded directly in the message. This feature enhances the user experience and encourages the use of your promotional deals, driving more conversions and customer satisfaction.

    6. Marketing Opt-Out

    Give your users the option to effortlessly opt out of marketing messages if they want. 

    This feature ensures you respectful your users’ communication preferences, helps you maintain a positive relationship with your audience, and is a valuable tool to maintain compliance. 

    7. Text Formatting

    Create more effective communication with clear and visually distinct text formatting. 

    • Bold: Grab user attention and ensure your message is crystal clear.
    • Italics: Highlight key points for emphasis and a more nuanced reading experience.
    • Strikethrough: Show edits or changes for clarity and transparency.
    • Monospace: Format code snippets or other text that require a fixed-width font.

    These formatting tools enable you to crafter more persuasive messages that are not only informative but also visually engaging, ensuring your key points stand out.

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    How to Configure Your WhatsApp Interactive Templates

    Configuring the new CTA buttons and text formatting in your WhatsApp templates is simple:

    • Go to Settings > WhatsApp > Templates
    • Click on Create Template > Add Button
    • Select the type of CTA button you wish to add: Quick Reply, Visit Website, Personalized Website Link, Call Phone Number, Copy Offer Code, or Marketing Opt-Out.

    With these easy steps, you can start leveraging the power of WhatsApp Interactive Templates to enhance your customer interactions.

    Create More Engaging Messages with WhatsApp Interactive Templates from HighLevel

    Ready to give your WhatsApp marketing a turbo boost? Start crafting interactive, engaging messages that get results with HighLevel’s new WhatsApp Interactive Templates.
    To learn more, drop into our Client Success Zoom Room. Our trusted HighLevel experts are here to guide you through your WhatsApp integration and show you how to use the new Interactive Templates to create more engaging messages.

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